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Massage oil candles combine the soft ambiance of a burning candle with a warm, skin-nourishing body oil. When lit, the low-melting-point waxes and butters liquefy into a soothing massage
Return Policy
We want you to be satisfied with your purchase. If you receive a defective, damaged, incorrect, or incomplete product, please contact us so we can assist you.
Returns & Exchanges
- Return or exchange requests must be submitted within 30 days of delivery.
- Products must be unused, unopened, and in their original condition and packaging, unless the return is due to a defective, damaged, or incorrect item.
- Items that have been used, damaged after delivery, or altered by the customer may not be eligible for return or exchange.
- Certain products may be subject to additional return restrictions based on their nature or condition.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or different from what you ordered, please contact us within 7 days of delivery with your order number and clear photos of the product and packaging. We will review the issue and, when applicable, provide a replacement, exchange, or refund.
Refunds
Approved refunds will be issued to the original payment method. Processing times may vary depending on the payment provider or financial institution.
Return Shipping
If the return is due to our error, such as receiving a defective, damaged, or incorrect item, we may provide return shipping instructions. For other eligible returns, the customer may be responsible for return shipping costs.
Warranty
Products covered by a manufacturer's or seller's warranty will be handled according to the applicable warranty terms. Warranty coverage does not apply to damage caused by misuse, improper installation or application, accidents, unauthorized modifications, or normal wear and tear.
Contact Us
If you have any questions regarding returns, exchanges, refunds, or warranty coverage, please contact our customer service team before sending an item back. We will provide instructions and assist you with the next steps.
